Keep Meetings Short

Keeping Meetings Short is Important For Effective Critical Incident Management

Key Takeaways

  • A CIM team meeting should usually last 30 min.

  • Short meetings followed by short implementation periods is more effective, especially at the start of a crisis, since it allows the team to make quick course-corrections as the problem/crisis evolves.

Explanation

During critical incidents, time is often a critical factor in ensuring an effective response. By conducting short meetings, teams can gather and exchange vital information efficiently, enabling swift decision-making and immediate action. This approach proves particularly advantageous at the early stages of a critical incident when circumstances and requirements are rapidly evolving.

  1. Agility and Adaptability: Short meetings provide teams with the flexibility needed to respond promptly to a critical incident. By focusing on concise updates, quick discussions, and decision-making, the team can swiftly adapt their strategies and actions to the evolving situation. The ability to make rapid course corrections is crucial in the early stages when the full extent and impact of the critical incident may not be fully known.

  2. Timely Communication: Short meetings ensure that communication channels remain open and active, allowing real-time sharing of information, updates, and insights. This promotes transparency and keeps all team members informed about the latest developments. Rapid communication facilitates prompt decision-making and avoids delays in implementing necessary measures.

  3. Efficient Resource Allocation: Short implementation periods following brief meetings allow teams to allocate resources more effectively. By continuously monitoring the critical incident and evaluating the outcomes of previous actions, teams can quickly adjust their resource allocation to address emerging priorities and critical needs. This iterative approach ensures that resources are allocated where they are most needed, optimizing their impact.

  4. Early Problem Identification: By embracing short meetings and rapid implementation, teams can identify problems or obstacles early on. Regular and frequent check-ins enable the team to quickly identify any challenges or gaps in their response efforts to the critical incident. This early detection allows for immediate action, preventing issues from escalating or derailing the overall response.

  5. Iterative Learning and Improvement: Short implementation periods create opportunities for iterative learning and improvement. Teams can gather feedback and assess the effectiveness of their actions in a shorter timeframe, allowing for quicker adjustments and enhancements. This iterative process enables the team to learn from their experiences, refine their strategies, and continuously improve their response to the critical incident.

  6. Psychological Momentum: Swift action and visible progress during the early stages of a critical incident can create a sense of psychological momentum within the team. Achieving tangible results through quick implementation periods can boost morale, instill confidence, and reinforce a proactive and solution-oriented mindset among team members. This positive momentum can contribute to sustained motivation and commitment throughout the response to the critical incident.

While longer meetings and implementation periods may have their place in certain contexts, the argument for short meetings followed by short implementation periods holds particular merit at the start of a critical incident. This approach empowers teams to respond with agility, adaptability, and efficiency, enabling them to make quick course corrections as the critical incident unfolds and ensuring a more effective response overall.

Can you run an effective CIM meeting in under 30 min?

How long do most of your meetings take?

Sebastien Hogan