HOW TO USE SATELLITE PHONES

 

Satellite phones are often used in the field as a backup and for emergencies.

Knowing how to use one can help save a life during an emergency in the field.


Basic Instructions

To call a mobile phone or a landline using a satellite phone, do the following:

1 . Go outside and find a spot with a wide view of the sky.

2. Pull up the antenna (if applicable)

3. Turn the power on

4. Enter the PIN (often used to secure the phone)

5. Wait until the phone connects to satellites

6. Dial 00, the country code, then the phone number.

7. Press the (green) call button


Always check if it works!

If you are issued a satellite always unlock it and test it to make sure it works and that there is enough credit. You don’t want to discover a problem during an emergency.


How to Talk

  • Speak Clearly: Ensure your voice is clear and articulate, as satellite phone connections may not provide the same level of audio quality as traditional phone lines. Speaking slowly and enunciating words can help improve the clarity of your communication.

  • Be Concise: Satellite phone calls can use up your credit quickly and can cut out at any time (as the satelite moves out of range) so keep your conversations brief and to the point.

  • Allow for Delays: There is always a delay (latency) during calls, therefore speak in short sentences and avoid interrupting the other person while they are speaking.

  • Avoid Background Noise: Find a quiet location if possible.

  • Signal Strength: Maintain a strong signal and don’t around walk during calls.

Considerations

Satellite phones operate by establishing communication links with satellites orbiting in space. When a call is made or data is transmitted from a satellite phone, the signal is transmitted to the nearest satellite in view. The satellite then relays the signal back down to a ground station or gateway, which connects to the terrestrial telecommunications network. This allows satellite phone users to establish voice calls, send messages, and access data services from virtually anywhere, including remote areas without traditional cellular coverage, using the satellite infrastructure for communication.

When using satellite phones, there are several important considerations to keep in mind:

  1. Familiarization and Training: Take the time to become familiar with your satellite phone's features, functions, and operation before you need to use it in an emergency.

  2. Credit: Check if the phone requires credit (pre-paid) or whether it is on a subscription (post-paid). If it relies on credit, make sure it is loaded with sufficient credit to make several calls in an emergency.

  3. Line of Sight: Satellite phones require a clear line of sight to the satellite in order to establish a reliable connection. Position yourself in an open area away from obstructions such as buildings, trees, and mountains to maximize signal strength.

  4. Signal Quality: Signal quality can be affected by various factors, including weather conditions such as heavy rain, storms, or thick cloud cover. Be aware that these conditions may impact the clarity and reliability of your satellite phone communication.

  5. Power and Battery Life: Satellite phones typically have limited battery life. Ensure that you have , portable chargers, or access to power sources to keep your phone operational, especially during extended periods without electricity.

  6. Emergency Services: It's important to be aware that satellite phones may have different emergency service numbers than standard cellular networks. Familiarize yourself with the specific emergency numbers associated with your satellite phone provider and understand the procedures for accessing emergency services in case of need.

  7. Privacy and Security: Satellite phone communications, like any other form of communication, can potentially be intercepted or monitored. Exercise caution when discussing sensitive or confidential information and be mindful of privacy and security considerations.

  8. Laws: Satellite phones are illegal or controlled in many countries. Always ask.


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